Summary

This role maintains the reliability of mission-critical workflows running on Palantir software. The engineer will participate in on-call operations, resolve incidents, automate manual processes, improve products and workflows, and document reliability practices for customers and internal teams.

Responsibilities

• Respond to mission-critical incidents during on-call rotations
• Diagnose and resolve customer-facing workflow issues
• Prevent recurring reliability problems in production
• Automate manual operational tasks with scripts
• Optimise Spark jobs and parallel data processing
• Implement product enhancements from field insights
• Document solutions and share reliability best practices