Summary

This mid-level forward deployed enablement engineer role at Palantir supports customer development teams using Foundry and AIP. The role combines technical support, customer workflow debugging, enablement tooling development, and participation in a 24/7 on-call rotation.

Responsibilities

• Triage incoming support requests from internal teams
• Guide customer engineers through platform workflows
• Build enablement tooling with Foundry and AIP
• Debug workflow and product issues with customers
• Coordinate responses during customer-facing incidents
• Inform product improvements through customer feedback
• Partner with business teams on customer needs