Summary

Assess and manage group and individual income protection claims, making fair and timely decisions for customers. The role is based in a supportive claims team, with around 50% of time spent in an office and locations available across the united kingdom.

Responsibilities

• Assess group and individual income protection claims
• Gather evidence from employers and medical professionals
• Interpret medical, financial, and occupational information
• Make fair and timely claims decisions
• Communicate claim outcomes clearly and empathetically
• Identify improvements to claims support processes
• Mentor less experienced colleagues