Summary

This vice president experience design role leads design and research for a colleague-facing platform supporting clients’ payment lifecycles. The role sets strategy across product areas, develops designers on a globally distributed team, and advances inclusive, accessible experiences.

Responsibilities

• Lead design and research strategies across product areas
• Guide and develop designers across global teams
• Diagram service flows and prototype key touchpoint interactions
• Embed inclusive design and accessibility guidelines
• Integrate user experience into product development
• Analyze market trends and user research insights