Summary

This mid-level enterprise account manager will manage and grow IFS's existing customer accounts through renewals, upselling, cross-selling, and adoption. The quota-carrying role focuses on customer value, retention, and expansion in a hybrid working environment.

Responsibilities

• Manage and grow existing customer accounts
• Drive renewals and identify expansion opportunities
• Develop account plans for customer growth
• Conduct business reviews and adoption sessions
• Maintain crm forecasts and pipeline data
• Engage customers through events and webinars
• Align solutions with customer business outcomes