Summary

This director role leads Decagon’s solutions engineering function, supporting enterprise pre-sales engagements for its conversational AI platform. You will hire and develop a team, guide strategic prospects through discovery and technical validation, and partner with sales, product, and engineering; the role is office-based and requires at least 7 years of pre-sales technical experience.

Responsibilities

• Hire and develop solutions engineers
• Establish pre-sales solutioning best practices
• Guide enterprise discovery and solution design
• Oversee demonstrations and technical prototypes
• Partner with sales on go-to-market strategies
• Represent technical solutions in executive meetings
• Define scalable team processes and assets