Summary

This director role leads complex operations transformation programmes for retail and commercial banking clients, covering operating models, cost transformation, operational resilience, regulatory alignment and digital enablement. The role also owns business development, senior client relationships and leadership of teams across multiple engagements, with hybrid working based in London.

Responsibilities

• Lead multi-stream banking transformation programmes
• Advise executives on target operating models
• Redesign banking processes and operating models
• Oversee programme governance and regulatory alignment
• Originate sales and lead client pitches
• Develop transformation methodologies and thought leadership
• Coach managers across multiple engagement teams