Summary

The data center IT manager will lead an IT support team responsible for maintaining cloud infrastructure, GPU clusters, servers, and network equipment. The role covers hardware troubleshooting, infrastructure projects, documentation, asset management, and RMA processes in a data center environment.

Responsibilities

• Manage it support team against infrastructure kpis
• Diagnose and resolve server hardware issues
• Document hardware configuration and maintenance procedures
• Plan and monitor recurring infrastructure tasks
• Install upgrade and dismantle data center hardware
• Manage asset tracking and hardware rmas
• Coordinate technical projects with contractors