Summary

Customer Success & Onboarding Manager responsible for rolling out 01Health’s AI-enabled healthcare platform across dental and medical practices. The role combines hands-on onboarding, team training, customer adoption, usage analysis, and scalable process development, with hybrid working from the London office three days per week.

Responsibilities

• Lead new practice onboarding rollouts
• Deliver hands-on training for practice teams
• Build relationships with healthcare practice stakeholders
• Analyse usage and report customer feedback
• Demonstrate ai features for clinical workflows
• Partner with sales and product teams
• Develop scalable onboarding frameworks