Summary

Customer Marketing Manager responsible for customer advocacy programs, integrated campaigns, and storytelling across Veeva's enterprise software portfolio. The role works with strategic life sciences accounts and cross-functional marketing, sales, strategy, and customer success teams in a work-anywhere environment.

Responsibilities

• Identify and manage customer advocacy campaigns
• Plan integrated marketing campaigns for strategic accounts
• Develop customer case studies, videos, and press releases
• Coordinate customer check-ins with sales and strategy
• Track program KPIs, timelines, budgets, and ROI
• Cultivate long-term customer advocacy relationships