Summary

The Communications Development Manager will shape and improve member communications for Legal & General’s Workplace business. The role uses customer insight, behavioural science and research to create clear communications across digital and traditional channels; flexible working options may be discussed.

Responsibilities

• Develop transactional communications for workplace schemes
• Create clear content that meets regulatory requirements
• Apply member insight to improve communication effectiveness
• Manage communication journeys across the member lifecycle
• Deliver communications through digital and traditional channels
• Measure performance and identify improvement opportunities