Summary

This senior CRM services manager will lead a team of CRM consultants delivering Vault CRM projects across North America. The role combines customer relationship management, staffing, hiring, talent development, and commercial services growth in a work-anywhere environment.

Responsibilities

• Manage a team of CRM consultants
• Own delivery of Vault CRM projects
• Build relationships with enterprise customers
• Optimize staffing across commercial projects
• Shape hiring and talent development
• Develop new commercial services propositions