Summary

This senior crm manager role leads vault crm delivery for Veeva Systems' North America commercial services team. The position manages crm consultants, customer relationships, staffing, hiring, and operational scaling, with flexibility to work from home or in the office.

Responsibilities

• Own delivery of vault crm projects
• Manage a team of crm consultants
• Build relationships with enterprise accounts
• Scale staffing across commercial projects
• Shape hiring and develop crm talent
• Improve operational processes and service propositions