Summary

This junior collections role supports small business borrowers by assessing their financial situations and helping resolve repayment issues. It focuses on cash collection, aged debt clearance, and reducing loan defaults, with a hybrid arrangement of three office days per week in London.

Responsibilities

• Assess borrowers’ financial situations and identify problems
• Propose repayment solutions that address borrower needs
• Manage accounts to collect cash and clear aged debt
• Work to minimise loan defaults and protect investor returns
• Meet service levels, productivity targets, and quality standards
• Follow applicable regulatory and FCA guidelines