Summary

This is a junior client service delivery role at JPMorganChase, focused on client inquiries, transaction processing, and operational support. The associate also contributes to change management and process automation initiatives; no work arrangement is stated.

Responsibilities

• Answer client inquiries and troubleshoot service issues
• Process client transactions and refer relevant services
• Protect clients and the institution from financial harm
• Support operational changes through stakeholder communications
• Contribute to process automation initiatives
• Advise clients using knowledge of market products