Summary

The claims team manager will lead a team of claim specialists within legal & general's group protection claims function. The role oversees claims decisions, payment authorisations, service performance, team development, client relationships, and regulatory compliance.

Responsibilities

• Lead a team of claim specialists
• Align team objectives with service targets
• Monitor performance data and respond to trends
• Recruit, develop, and support team colleagues
• Oversee claims assessments and payment authorisations
• Maintain client and intermediary relationships
• Ensure regulatory and data protection compliance