Summary

This junior claims handler role sits in Davies' property claims team in Stoke-on-Trent. It involves assessing and processing customer claims, with hybrid working available following probation.

Responsibilities

• Liaise with customers, insurers, suppliers, and colleagues
• Review policies to determine claim coverage
• Keep policyholders updated on claim progress
• Set up claims and appoint contractors
• Update internal systems with claim information
• Issue payments and arrange claim settlements
• Check claims comply with contractual and regulatory requirements