Summary

This mid-level Case Manager role handles secured loan applications for customers in Manchester. You will review and package applications, verify customer information, liaise with lenders, and support customers in a hybrid working arrangement with at least two office days per week.

Responsibilities

• Review and package secured loan applications
• Verify customer income and property details
• Prepare and process loan documents
• Conduct due diligence on customer applications
• Resolve discrepancies with lenders and partners
• Keep customers informed throughout the process
• Meet application targets and customer satisfaction KPIs