Summary

This broker operations underwriter role supports Aviva's personal lines brokers by managing broker queries, assessing risks, and helping place or retain business. The role operates within agreed underwriting authorities and uses data insight to grow broker portfolios, with a hybrid working pattern that includes at least 50% office time.

Responsibilities

• Respond to broker mailbox and live chat queries
• Handle inbound broker and customer calls
• Gather data for underwriting decisions
• Assess risks within agreed authority levels
• Develop broker engagement and propositions
• Support distribution, underwriting, and pricing stakeholders
• Protect and grow personal lines portfolios