Summary

This senior practice manager role leads an RTSM professional services team of project managers and managed services consultants supporting customer implementations and study operations. The role manages people development, RTSM processes, resource management, and delivery alignment in a hybrid work environment.

Responsibilities

• Manage a team of project managers and consultants
• Develop people through personal and professional growth
• Establish and enforce RTSM processes
• Align delivery expectations across RTSM teams
• Define best practices for services delivery
• Manage resources across professional services