Summary

This associate director role at Deloitte leads large-scale operations transformation programmes for legal services organisations. The work combines operating-model redesign, process optimisation, digital and AI-enabled change, programme leadership, and business development. The role is based in London with hybrid working and may involve collaboration across offices, virtual environments, and client sites.

Responsibilities

• Define transformation strategies and client roadmaps
• Lead programme planning and delivery
• Oversee multiple transformation workstreams
• Manage programme risks, resources, budgets, and benefits
• Facilitate workshops and future-state process design
• Mentor project teams and build internal capability
• Develop proposals and win new engagements