Summary

This associate director role leads banking operations transformation engagements for retail and commercial banking clients, covering operating-model redesign, process optimisation, technology adoption and operational resilience. The role includes client leadership, business development, practice leadership and management of consulting teams. It is based in London with hybrid working across the office, remote locations and client sites.

Responsibilities

• Lead banking operations transformation programmes
• Advise stakeholders on target operating models
• Redesign banking processes and operating models
• Deliver change across core banking operations
• Originate proposals and lead client pitches
• Develop transformation methodologies and thought leadership
• Coach and develop consulting team members