Summary

This operations role processes complex voluntary corporate action announcements and maintains strong risk and control standards. The associate will support global partners, resolve operational issues, answer client service inquiries, and contribute to process and technology improvements.

Responsibilities

• Capture and validate voluntary corporate action announcements
• Perform daily controls and core processing routines
• Produce team metrics and operational reports
• Investigate issues and drive stakeholder resolution
• Escalate risks, controls, and client-impact concerns
• Maintain audit-ready procedures and recovery documentation