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Applications Support Senior Analyst - Assistant Vice President

Citi · Belfast

5 days ago

HybridFull_timeapplications supportapplication stability and performanceincident troubleshooting

Workplace

Hybrid

Employment

Full_time

Location

Belfast

Posted

5 days ago

Summary

This senior applications support role partners with technology teams to maintain and enhance high-impact banking applications. Based in Belfast, it includes advising and mentoring the support team and offers a hybrid working model with up to two days at home per week.

Responsibilities

  • Identify and recommend application system enhancements
  • Analyze system logic and resolve application problems
  • Assess stability and performance risks and mitigation options
  • Define requirements for complex application enhancements
  • Use diagnostic techniques to investigate and resolve issues
  • Identify vulnerabilities and communicate security impacts
  • Mentor analysts and allocate support team work
applications supportapplication stability and performanceincident troubleshootingtechnology risk and vulnerabilitiesbusiness requirements analysis