Summary

Lead the coordinator team and operating model for AI and data governance requests across HR/EX initiatives. Oversee intake, case progression, SLA adherence, backlog reduction, and approval readiness, while supporting high-risk use cases through the governance lifecycle.

Responsibilities

• Lead coordinator team work allocation and prioritization
• Oversee governance request intake, triage, and routing
• Monitor backlog volumes, aging, throughput, and SLA adherence
• Coordinate high-risk use cases through reviews and approvals
• Develop playbooks, procedures, checklists, and training materials