Summary

This account manager will own a book of B2B SaaS accounts, guiding customers through onboarding, adoption, renewal, and expansion of Goodfit's go-to-market intelligence product. The role is mid-level and hybrid, with at least three days per week in the London office.

Responsibilities

• Onboard clients and guide product configuration
• Advise clients on go-to-market best practices
• Integrate Goodfit with client tools and data systems
• Own renewal conversations and identify expansion opportunities
• Monitor customer adoption and address account risks
• Share client feedback with product and engineering