Summary

This mid-level account manager role owns complex b2b customer relationships for companies developing ai-enabled medical devices. You will guide customers from onboarding through expansion, coordinate outcomes across internal teams, and work in an asynchronous environment.

Responsibilities

• Build long-term relationships with health tech customers
• Act as the central customer accountability point
• Surface customer needs to internal teams
• Identify and eliminate process friction early
• Manage onboarding and expansion milestones
• Keep complex customer workstreams on track